Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party.
  • Company (“We”, “Us” or “Our”) refers to High Desert K9 LLC.
  • Cookies are small files placed on Your device that track website activity.
  • Country refers to: Tennessee, United States
  • Device means any internet-connected device such as a smartphone, computer, or tablet.
  • Personal Data is any information that identifies an individual.
  • Service refers to the Website.
  • Service Provider means any third party that processes data on behalf of the Company.
  • Usage Data refers to data collected automatically through use of the Service.
  • Website refers to High Desert K9 LLC, accessible from https://www.mlk9newmexico.com
  • You means the individual using or accessing the Service.

Collecting and Using Your Personal Data Types of Data Collected Personal Data

We collect the following personal information:

  • Email address
  • First and last name
  • Phone number
  • Description of how we can help you (submitted through forms)
  • Usage Data (including browser info, IP address, session duration, and referring pages)

Use of Your Personal Data

We use the information collected for the following purposes:

  • To provide and maintain our Service
  • To manage Your Account
  • To fulfill contracts and process transactions
  • To contact You via email, phone, or SMS
  • To deliver marketing and promotional messages if you opt in
  • To manage and respond to requests and inquiries
  • To analyze and improve our Service
  • For internal business operations

SMS Communication and Opt-In

By submitting your phone number via our forms, you consent to receive SMS communications from High Desert K9 LLC. This includes appointment reminders, updates about your service, and occasional marketing offers. SMS frequency will vary. Message and data rates may apply. You can opt-out at any time by replying “STOP” to any message.

We do not share or sell your SMS opt-in or phone number to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users
  • Remember preferences
  • Analyze website usage

You can manage your cookie settings in your browser preferences. Please note that disabling cookies may affect functionality.

Data Security Practices

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. While we take these precautions, no digital platform can be 100% secure.

Your Rights

You have the right to:

  • Request access to your personal data
  • Update or correct your data
  • Delete your data
  • Unsubscribe from marketing emails or SMS at any time

To exercise these rights, contact us at the phone number below or via the contact form on our website.

Retention, Transfers, and Disclosure

We retain your data only as long as necessary to fulfill the purposes described above, comply with legal obligations, and protect our interests.

We do not sell your personal data. Your data is only shared with service providers who assist us in operating our business (e.g., email/SMS platforms, CRM systems), under strict confidentiality.

No information will be shared with third parties / affiliates for marketing / promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. Significant changes may be announced via email or our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us: Phone: 505-480-8807